10 IQ Bet Privacy Policy – Your Data Is Safe With Us

10 IQ Bet (https://10iq.bet) is a trusted online betting and gaming platform in Bangladesh. We believe every user's personal data is a valuable asset — and protecting it with the utmost care is our foremost responsibility.

This Privacy Policy explains what information 10 IQ Bet collects about you, how it is used, who it may be shared with, and what rights you have over your data. We want you to use 10 IQ Bet with complete confidence and without any concerns.

This policy applies to the 10 IQ Bet website, mobile application, and other digital services. Our Terms & ConditionsReading this Privacy Policy alongside will give you a complete understanding of our services.

10 IQ Bet collects various types of information from users. This data is gathered in two main ways — what you provide directly, and what is automatically collected based on how you use the platform.

What you provide directly

Automatically collected data

• IP address and device type (mobile/desktop)
• Browser name & version
• Time spent on the site and pages visited
• Betting & game history
• Login time & location data (for security purposes only)
• Cookie & session tracking data

10 IQ Bet uses your data only for specific, legitimate purposes. We never use your personal information for anything unrelated to your service. Each purpose is clearly outlined below.

Primary purposes of use

• Account creation & management: Your information is used to complete your registration and keep your account active.
• Identity Verification (KYC): Identity verification is carried out in accordance with international anti-money laundering and anti-fraud regulations.
• Financial transaction processing: Payment information is used to process deposits and withdrawals accurately.
• Customer Support: Our support team may access your account information to resolve your issue.
• Security monitoring: Login data is analysed to detect unauthorised access and suspicious activity.
• Sending relevant offers: Promotions and bonus information are sent based on your preferences — with the option to opt out at any time.
• Legal compliance: Information may be provided to meet the requirements of government or regulatory authorities.
• Service improvement: Your usage patterns are analyzed to improve and enhance your experience on the platform.

10 IQ Bet never sells your personal data. However, to operate our services, certain information may be shared with trusted third parties in specific circumstances. In every such case, we maintain strict confidentiality agreements.

When your information may be shared

Cookies are used on the 10 IQ Bet website and app. Cookies are small text files stored in your browser that personalize and enhance your experience.

Types of cookies we use

• Essential cookies: Required to maintain login sessions and ensure security — the site cannot function without these.
• Functional cookies: Used to remember your language preference and game settings.
• Analytics cookies: To understand which pages are visited most — fully anonymised.
• Security Cookies: Used to prevent CSRF attacks and session hijacking.

Cookie Controls

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working. When you first visit our site, you will be asked for cookie consent.

10 IQ Bet uses industry-leading technology to protect your data. Our security infrastructure is built to provide maximum defence against any cyber attack or unauthorised access attempt.

Security technologies

• 256-bit SSL/TLS encryption — all your communications are fully encrypted
• Two-factor authentication (2FA) — an extra layer of security at login
• Real-time fraud detection system
• Automatic session timeout — you are logged out after a period of inactivity
• Database encryption — stored data remains encrypted at rest
• Regular security audits & penetration testing
• DDoS Protection & Firewall System

What you should do

• Use a strong password and update it regularly
• Always use the official 10 IQ Bet URL
• Avoid logging in on public Wi-Fi
• Always remember to log out, especially on shared devices
• Report anything suspicious to support immediately

10 IQ Bet believes every user should have full control over their own data. That's why we uphold the following rights.

To exercise any of these rights, please contact our Help Center Contact us. We aim to respond within 30 days.

10 IQ Bet does not retain personal data beyond what is necessary. Different types of data have separate retention periods.

Once the retention period expires, data is securely and permanently deleted or anonymized so that individuals can no longer be identified.

10 IQ Bet is strictly for users aged 18 and above. We never knowingly collect information from minors. Age verification is mandatory at registration.

If we become aware that a minor has created an account, that account will be closed immediately and all collected data will be deleted.

10 IQ Bet may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered email or a platform notification.

• The date of each update will be noted at the top of this page
• Email notifications will be sent for major changes
• Continued use of the site after any changes constitutes acceptance of the updated policy
• If you do not agree to the updated policy, you may request account closure

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our data protection team is always here to help.

• Email: support@10iq.bet
• Help Center: Visit the help center
• Response time: typically within 24–72 hours